Record ID
563416
Customer Service
A Practical Approach
AUTHOR :
Elaine K. Harris
PUBLICATION YEAR :
©2014
CATEGORY :
HARDCOPY
ISBN :
9781292040356; 1292040351
CALL NUMBER :
HF5415.5 .H2897 2014
DETAILS
International Standard Book Number (ISBN)
9781292040356; 1292040351
Cataloging Source
DLC; UiTM; rda
Local Call Number
HF5415.5; .H2897 2014
Main Entry - Personal Name
Harris, Elaine K.
Title Statement
Customer Service; A Practical Approach; Elaine K. Harris
Edition Statement
Sixth edition
Production, Publication, Distribution, Manufacture, and Copyright Notice
Boston; Pearson; 2014; ©2014
Physical Description
ii, 194 pages; illustrations; 26 cm
Content Type
text; rdacontent
Media Type
unmediated; rdamedia
Carrier Type
volume; rdacarrier
General Note
Includes index
Study Program Information Note
OCS705; OM772; BM734; Customer Service Management; Master of Customer Service Management; Faculty of Business Management; CSM451; BA234; BM; Customer Service Principles; Bachelor of Customer Service Management (Hons); Fakulti Pengurusan dan Perniagaan
Subject Added Entry - Topical Term
Customer services
Record ID
563416
Holdings In Library UiTM
| # | LOCATION | ACCESSION NO. | SMD | TYPE | STATUS |
|---|---|---|---|---|---|
| 1 | UiTM Shah Alam PTAR UNDANG-UNDANG |
1009232 | KOLEKSI AKSES TERHAD-BAHAN SILIBUS | BOOK | SHELF |
| 2 | UiTM Shah Alam PTAR UNDANG-UNDANG |
1009233 | RAK TERBUKA - BAHAN SILIBUS | BOOK | SHELF |
|
1#
LOCATION: UiTM Shah Alam PTAR UNDANG-UNDANG ACCESSION NO:1009232 SMD DESC:BOOK TYPE: KOLEKSI AKSES TERHAD-BAHAN SILIBUS STATUS: SHELF |
|
2#
LOCATION: UiTM Shah Alam PTAR UNDANG-UNDANG ACCESSION NO:1009233 SMD DESC:BOOK TYPE: RAK TERBUKA - BAHAN SILIBUS STATUS: SHELF |
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