Record ID
127916
Delighting customers
how to build a customer-driven organization
AUTHOR :
Peter Donovan and Timothy Samler
PUBLICATION YEAR :
1994
CATEGORY :
HARDCOPY
ISBN :
0412610108
CALL NUMBER :
HF5415.5 .D66 1994
DETAILS
International Standard Book Number (ISBN)
0412610108
Cataloging Source
Shah Alam
Local Call Number
HF5415.5; .D66 1994
Main Entry - Personal Name
Donovan, Peter
Title Statement
Delighting customers; how to build a customer-driven organization; Peter Donovan and Timothy Samler
Publication, Distribution, etc. (Imprint)
London; Chapman & Hall; 1994
Physical Description
xvi, 243 p.; ill.; 24 cm
General Note
Includes index
Subject Added Entry - Topical Term
Customer relations
Added Entry - Personal Name
Samler, Timothy
Record ID
127916
Holdings In Library UiTM
| # | LOCATION | ACCESSION NO. | SMD | TYPE | STATUS |
|---|---|---|---|---|---|
| 1 | UiTM Shah Alam PTAR UNDANG-UNDANG |
369118 | KOLEKSI RETRO | BOOK | SHELF |
|
1#
LOCATION: UiTM Shah Alam PTAR UNDANG-UNDANG ACCESSION NO:369118 SMD DESC:BOOK TYPE: KOLEKSI RETRO STATUS: SHELF |
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